Owner FAQs
Answers to your frequently asked questions
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Are you licensed?
Yes! Trusted Property Management Solutions of Houston is a fully licensed brokerage in Texas. Our founder has been a licensed broker since 2011, bringing years of expertise in property management and real estate to ensure professional, compliant, and high-quality service for our clients. -
Can you put the money directly into my account?
Yes, we can deposit funds directly into your account. Utilizing Rentvine's platform, we offer convenient ACH transfers to ensure timely and secure payments. -
Do I get to see the lease or sign it?
Yes! A copy of the signed lease will be uploaded to your owner portal, where you can access it at any time. You don’t need to sign the lease yourself—Trusted Property Management Solutions of Houston will sign on your behalf, ensuring a smooth and efficient leasing process. A sample copy of our lease agreement can be made available to you at any time. -
How and when do I get my checks?
All available funds are sent to our clients on the 10th of each month. Depending on ACH processing times, funds should typically be available in your account shortly after disbursement. Our goal is to ensure timely and reliable payments so you can count on consistent rental income. -
How is rent collection handled?
At Trusted Property Management Solutions of Houston, we utilize advanced property management software to streamline rent collection. Tenants can make secure online payments through their dedicated portal, offering convenience and reducing the likelihood of late payments. This system ensures efficient processing and timely disbursement of funds to property owners, enhancing the overall management experience. -
How long of a lease do you sign?
Our standard lease term is 12 months; however, the length of the lease is always at the discretion of the owner. If you prefer a shorter or longer lease term, we can accommodate your preferences to best fit your investment strategy and market conditions. -
How much security deposit do you charge the tenant?
Typically, we require a security deposit equivalent to one month’s rent. However, certain factors uncovered during the application screening—such as credit history or rental background—may lead us to recommend a deposit of up to two times the monthly rent to better protect your investment. -
What type of properties do you manage?
We specialize in managing single-family homes and small multifamily properties throughout the Greater Houston area. Our local expertise ensures that your investment is well cared for, whether it’s a standalone rental home or a small multi-unit property. -
What type of reports do I get and how often?
At Trusted Property Management Solutions of Houston, we provide our clients with comprehensive, customizable reports through advanced property management software. These reports include detailed financial tracking, portfolio performance metrics, and operational insights, ensuring you have a clear understanding of your property's status. You can access these reports in real-time via your owner portal, allowing you to stay informed and make data-driven decisions at your convenience. For those clients uninterested in utilizing another web portal, monthly owner statements are emailed the first of each month as well. -
Who holds the tenant security deposit?
The tenant security deposit is held in FDIC-insured trust accounts by Trusted Property Management Solutions of Houston. This ensures that the deposit is kept secure and separate from our operating funds, providing peace of mind for both you and your tenants.